Thank you for choosing BITTERADE as your trusted provider of Self-Care products. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you.
Information Collection and Use
We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or
exchanges are accepted within 30 days from the date of purchase. We
believe this timeframe strikes a balance between allowing you sufficient time to evaluate your
purchase while also ensuring a fair policy for our business.
2. Acceptable Item Conditions
To be eligible for a return, exchange or refund, the item must have been received in a damaged condition.
3. Refund and Shipping Charges
We understand the importance of transparent and fair refunds and shipping charges. Our policy
aims to be reasonable. We offer free shipping on returns, which means you won’t
have to worry about additional shipping costs when returning items.
- Replacement/Exchange: We’ll replace the item with the same item as per your original order, subject to availability.
- Full Refund: If you’re not completely satisfied with your purchase, we’ll issue a full refund.
- Partial Refund: In some cases, a partial refund may be provided if only part of the order is returned.
4. Avoiding Chargebacks
Our comprehensive refund and return policy is designed to create a transparent and equitable relationship with our customers. By providing clear guidelines for refunds, we aim to empower you with a clear understanding of your rights.
If you have any questions about our refund and return policy, please don’t hesitate to contact
our customer support team at support@localhost or 213.477.0212 (9 am-5 pm Pacific Time)
Your satisfaction is our priority, and we’re here to assist you.
Thank you for choosing BITTERADE
- BITTERADE
- 1200 OCEANGATE SUITE 1200, LONG BEACH, CALIFORNIA, 90802
- www.bitterade.com
About company overview
The creators of Bitter Oil. The only body oil infused traditionally for 45 days with an infusion-rate of 10%+
contact info
- Phone: +1 213.477.0212
- Email: [email protected]
- 100 Oceangate Suite # 1200, Long Beach, California 90802
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